SHIPPING
BY LUWA ships worldwide and offers a tracked delivery service for all orders. All deliveries require a signature upon acceptance.
UK Shipping Rates:
Express (1-2 Working Days) - Free
International Shipping Rates:
North America
Express (2-4 Working Days) - £15
Europe
Standard Tracked (5-7 Working days) - £15
Rest of the World
Express (5-7 Working Days) - £25
Shipping Carriers - All orders are shipped via express shipping options. UK orders are shipped via Royal Mail. International orders are shipped via DHL.
Shipping Confirmation - Once dispatched you will receive an email confirmation with tracking details.
Customs & Taxes - Please note we are not liable for customs clearance fees, taxes or customs holding times in the shipping destination.
Delivery Times - If you have not received your item after 10 working days please email us at info@byluwa.com. Delivery times are provided as a guide only, during busy period and the festive season deliveries may take longer.